Return Policy for ZeroLifestyle.Store

At ZeroLifestyle.Store, we strive to provide you with high-quality products that meet your expectations. If you are not completely satisfied with your purchase, we’re here to help!

Return Eligibility

You may return most new, unopened items within 30 days of delivery for a full refund or exchange. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Items marked as final sale

Return Process

1. Contact Us: Please contact our customer service team at [customer service email] or [customer service phone number] to initiate a return.
2. Return Authorization: We will provide you with a Return Authorization Number and instructions on how to send back your item.
3. Shipping the Item: Pack your item securely and include your Return Authorization Number on the package. You are responsible for paying the return shipping costs unless the return is due to a defect or error on our part.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Exchanges

If you need to exchange an item for the same item in a different size or color, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions for returning the item and will cover the shipping costs for returns related to damaged or defective items